Privacy Policy
Privacy Policy
INTRODUCTION:
At TheElophantCo.com, we value and respect the privacy of our visitors and customers (collectively referred to as “Users”). This Privacy Policy explains the types of information we collect, how we collect and use it, and the circumstances under which we may disclose it to third parties. TheElophantCo.com is committed to ensuring that your personal information is handled securely and responsibly. By using TheElophantCo.com, you agree to the terms of this Privacy Policy. We reserve the right to update or amend this policy at any time without prior notice, and we encourage Users to review this page periodically for any changes. Continued use of our website implies acceptance of these changes.
CONSENT TO USE INFORMATION:
By accessing and using TheElophantCo.com, you consent to the collection and use of information as described in this policy, including Personally Identifiable Information (defined below). If you do not agree to this Privacy Policy, please do not use our website or services. By providing your information, you also consent to being contacted via email, SMS, or phone for order updates, promotional offers, or other purposes related to your interaction with TheElophantCo.com.
OUR COMMITMENT TO PRIVACY:
We are dedicated to protecting your personal information. All data collected is treated as confidential and is used only as outlined in this Privacy Policy. We do not share or disclose Personally Identifiable Information to third parties, except as required by law or outlined below.
INFORMATION WE COLLECT:
We collect two types of information:
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Personal Information:
Personally Identifiable Information (PII) includes data that can identify or locate an individual, such as your name, email address, phone number, shipping address, and payment details. This information is collected only when voluntarily provided, such as during account creation, order placement, or subscribing to our newsletter. -
Non-Personal Information:
This includes data that cannot identify you personally, such as browser type, operating system, device type, pages visited, time spent on the website, and referring website. This information helps us understand website usage and improve user experience.
USE OF INFORMATION:
- To process orders, manage accounts, and provide customer support.
- To communicate order updates, promotional offers, and relevant information via email, SMS, or phone.
- To analyze website usage, improve services, and optimize user experience.
- To ensure compliance with legal and regulatory requirements.
DISCLOSURE OF INFORMATION TO THIRD PARTIES:
We only share information with third parties under the following circumstances:
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Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, or improving our services. These partners are required to keep your information confidential and use it solely for the purpose of providing these services. -
Legal Obligations:
We may disclose information if required by law or to comply with legal processes, protect our rights, or prevent fraud. -
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. You will be notified of any such changes.
USE OF COOKIES:
TheElophantCo.com uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and remember user preferences. Cookies do not collect Personally Identifiable Information. You can manage or disable cookies through your browser settings, but doing so may affect website functionality.
SECURITY OF YOUR INFORMATION:
We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to ensure the highest level of security, no system can guarantee complete protection. Users are encouraged to keep their account credentials confidential and report any suspected breaches immediately.
USER RESPONSIBILITIES:
You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. If you suspect unauthorized access or any security breaches, please contact us immediately.
COMMUNICATIONS FROM US:
We may send you emails, SMS, or other communications related to your orders, promotions, or services. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the messages or by contacting us directly.
CHILDREN’S PRIVACY:
Our website and services are intended for users aged 18 or older. Users under the age of 18 must use our services under the supervision of a parent or legal guardian. We do not knowingly collect information from children under the age of 13. If such information is identified, we will delete it promptly.
PUBLICLY AVAILABLE INFORMATION:
If you choose to make certain information public, such as reviews, comments, or profile details, that information may be visible to other Users and visitors to TheElophantCo.com. Please exercise caution when sharing personal details publicly.
CONTACT US:
If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us via email at care@theelophantco.com.
Effective Date: 25/11/2024
The Elophant Co.