Ship and Delivery Policy
Shipping Policy
Shipping Methods
1. International Orders
- Shipped and delivered through registered international courier companies and/or International speed post only.
2. Domestic Orders
- Shipped through registered domestic courier companies and/or speed post only.
Shipping Timeframes
- Orders are typically processed for shipping within 2-3 days from the order date.
- Alternatively, orders are shipped as per the delivery date agreed upon at the time of order confirmation.
After dispatch, delivery takes about
- 2 to 5 working days for metro cities
- 4 to 7 working days for the rest of India depending on the shipping method & pin code.
Delivery Information
1. Delivery Responsibility
- Hyqee eCommerce Private Limited is not liable for any delay in delivery by the courier company or postal authorities.
- We guarantee to hand over the consignment to the courier company or postal authorities within the specified timeframe.
2. Delivery Address
- All orders will be delivered to the address provided by the buyer.
3. Service Delivery Confirmation
- Delivery of our services will be confirmed via email to the address specified during registration.
Customer Support
For any issues in utilizing our services, you may contact our helpdesk via our contact us page or mail us at care@theelophantco.com
Important Note
Delivery of shipments is subject to courier company and post office norms. These shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create your products.